Supervizor | Michelin Success Story

Michelin, a global leader in tire manufacturing and diversified mobility solutions, reported annual revenues of approximately €28.3 billion in 2023. 

Operating across 350 companies worldwide, Michelin faced significant complexities in financial oversight and internal control processes. To enhance efficiency and ensure robust risk management, Michelin partnered with Supervizor to digitize and automate its internal controls, aligning with its strategy for operational excellence.

Problem

Michelin's internal control processes were manual and resource-intensive, leading to inefficiencies and employee dissatisfaction. The company's diversification strategy introduced additional complexities, such as managing risks across heterogeneous information systems and varying business models.

Solution

Supervizor provided a comprehensive platform to automate Michelin's internal controls, offering:

• Integration with diverse ERP systems across subsidiaries.
• An analytics module for customizing advanced controls through algorithms and cross-referencing data from multiple sources.
•  Alerts for anomalies, reducing reliance on manual interventions.
• Gradual implementation of controls, focusing initially on high-impact areas like purchasing and financial processes.

Impact

The implementation of Supervizor led to:

• Enhanced efficiency by reducing manual workloads, allowing teams to focus on strategic initiatives.
• Improved accuracy through real-time monitoring and analytics, ensuring reliable detection of anomalies.
• Scalability with ERP-agnostic solutions facilitating standardization across subsidiaries.
• Increased employee engagement due to simplified processes and improved user experience.

Michelin achieved a 37% automation rate for its financial controls, surpassing benchmarks and setting a roadmap for further digitization and process optimization.

Partnering with Supervizor enabled Michelin to transform its internal control landscape, combining automation with strategic risk management. By addressing operational inefficiencies and employee concerns, Michelin aligned its financial oversight with its goals of diversification and operational excellence, demonstrating the power of technology to drive meaningful change in large, complex organizations.